Frequently asked questions
Common questions
How long does delivery take?
How long does delivery take?
Orders are usually processed within 1 to 3 business days of payment. Delivery times and costs are shown at checkout before you pay, and we email you the shipping details once your order is on its way.
Can I return an item?
Can I return an item?
You can request a return of unopened, unused items within 14 days of delivery. Full details are in our Returns policy.
Should I patch test a new product?
Should I patch test a new product?
Yes. Try a small amount on a small area of skin before first use, and stop using it if you notice any irritation. If you are pregnant, breastfeeding or have a skin condition, check with a healthcare professional first.
How can I contact you?
How can I contact you?
Send us a message through the contact page and we will reply by email as soon as we can.